At My Appliance Guy of Eastlake, Ohio, we recently completed an LG washing machine repair Mentor Ohio anyone could rely on, for a customer experiencing loud banging noises and vibration during the spin cycle. The washer was an LG high-efficiency front-load model that had always run quietly until the issue began. The homeowner tried leveling it themselves, but the shaking persisted. They contacted us through our Washing Machine Service page, and we scheduled a same-day appointment to inspect and repair the unit.

Diagnosing the LG Washer Problem
Upon arrival, our certified technician ran a diagnostic spin test to isolate the cause of the noise and movement. The washer was spinning unevenly, and we immediately noticed worn shock absorbers and a damaged suspension spring—both common issues in LG washers after several years of heavy use. These parts help stabilize the drum during high-speed cycles, and when they fail, the machine becomes unbalanced. We also checked the drum bearings and drive belt, confirming that they were still in good condition.
Performing the Repair
Once the problem was confirmed, we safely disconnected the unit and removed the rear panel to access the suspension components. We replaced all four shock absorbers and the main suspension spring with genuine LG OEM parts to restore full balance support. After reassembly, we leveled the machine precisely, verified that all hoses were secure, and ran a complete cycle. The washer spun smoothly and quietly—no more knocking or shaking. We finished by wiping down the rubber gasket, cleaning the drain filter, and running a short rinse cycle to ensure the machine was ready for immediate use.
Why This LG Washing Machine Repair Was Important
A vibrating or banging washing machine might seem like a simple annoyance, but it can lead to serious long-term damage if left unaddressed. Excessive movement puts stress on the drum bearings, motor mount, and even the flooring beneath the washer. In this Mentor home, replacing the worn shock absorbers and suspension spring not only fixed the noise but also prevented potential motor damage and leaks. Proper stabilization ensures the washer runs efficiently, extending its lifespan and saving energy. For more maintenance tips on LG washers, you can visit our related guide How To Clean LG Washing Machine.
Professional Appliance Repair in Mentor, Ohio
Our team proudly serves residents across Lake County, offering reliable appliance repair services in Mentor, Ohio and nearby communities. Whether you need an LG washing machine repair, a Whirlpool dryer fix, or a Samsung refrigerator service, My Appliance Guy provides same-day scheduling, transparent pricing, and certified technicians who get the job done right. Learn more about our full range of services including Dishwasher Repair and Oven Repair.
How to Prevent Washer Problems
To avoid vibration and imbalance issues, keep your washer level, avoid overloading it, and clean the drain pump filter regularly. Wiping down the rubber gasket and running a monthly cleaning cycle with washer cleaner also prevents odors and buildup. For more appliance care insights, visit our Blog where we post real-life repairs and expert maintenance guides that help homeowners keep their appliances running like new.
Conclusion
This LG Washing Machine Repair in Mentor Ohio shows how quick diagnostics and professional service can prevent costly appliance failures. By replacing worn suspension components and ensuring balance calibration, we restored the washer’s smooth operation and prolonged its service life. At My Appliance Guy of Eastlake, Ohio, we’re proud to help families throughout Northeast Ohio maintain reliable, efficient laundry appliances that last for years.